My Work
Supporting Business.NJ.Gov
Business.NJ.gov is a website designed to streamline the processes involved in starting, operating, and growing businesses in New Jersey. Read the full Business.NJ.Gov project overview here.
👤 Profile Redesign
Standardizing the business profile to support personalization and scale.
🦋 Dashboard Evolution
Research-driven improvements to surface key actions on the dashboard.
🌱 Cultivating Design Systems
Fixing the out-of-date design system and bolstering documentation.
💌 Newsletter Redesign
Improve brand alignment and drive user engagement.
🐞 Login Bug Fix
A bug was found in production and needed to be fixed quickly.
🛠️ Scaling Systems & Processes
Creating processes to support a mature and growing design team.
Human Centered Design at CMS
Supported the Centers for Medicare and Medicaid Services in advancing human-centered design across multiple contracts and initiatives. Read the full CMS project overview here.
🧠 Upskilling Through HCD
Created new pathways for staff to develop design skills and apply approaches directly to their projects.
🌐 eHCD Website
A single website created to house the team’s work and communicate with the community.
📅 Room Booking Tool
A room reservation tool for employees to book rooms using the ServiceNow platform.
📚Knowledge Repository Redesign
Improved findability and reuse across a multi-year knowledge repository.
Improving SBA.gov
Lead design and user research improvements to ensure the U.S. Small Business Administration website met the needs of a wide range of users. Read the full SBA.gov project overview here.
🧪 Usability Testing
Improving the experience and content for users with the most diverse needs.
Check out older work here.